We are stuck with defective damaged product, we will not and can not take any additional time off work for Z Gallerie's faulty products and delayed deliveries. Escalations department crippled refusing timely responses or having a shred of integrity to provide price adjustments for it's damaged, defective merchandise. Z Gallerie to further inconvenience the customer and creating additional financial losses missing work around unreliable deliveries, terrible customer service going nowhere. Z Gallerie consistently puts customers in financially upside down position wasting their time and money without replacements readily available from alternative sources due to minimal availability coupled with extensive transportation delivery issues creating extensive wait times. Shocking Z Gallerie defective, damaged, extremely poor quality products received, poor workmanship, compounded by extensive wait times.
Price Adjustment Requested.ĭuplicity Coffee Table finish is tarnished bronze, not appearing silver, every meeting side seem is indented appearing damaged. Two top Right tufted indentations are deformed smashed overlapping, pillows are both crumpled up, bumpy mess, totally unacceptable! Seven (7) photos sent to Escalations. Circa Sofa arrived with center lower front indentation that's deformed un-tufted, a powdery white substance spilled out. Z Gallerie has completely failed on every level. Circa Sofa & Duplicity Coffee Table $2500 dollars later both are to be trashed!
0 kommentar(er)
